Privacy Policy

Effective Date: May 15, 2024

At BioTrustLab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We limit our data collection to what is necessary for providing our services.

• Administrative Info: Name, contact details for appointments.
• Technical Data: Browser type, IP address (for site security).
• No PHI: We do NOT store Patient Health Information (PHI) on this public-facing website. Results are delivered through secure channels (e.g., in-person pickup or via your ordering clinician).

2. How We Use Your Information

• To schedule appointments.
• To respond to inquiries (excluding medical advice).
• To improve our website performance.

3. Data Security

We employ industry-standard security measures. However, no transmission over the internet is completely secure. Warning: Please do not send sensitive medical information via email or the standard contact form.

4. Contact Us

If you have questions about this policy, please contact our Data Protection Officer at privacy@biotrustlab.com.